What to expect when your pet is dropped off for routine vaccines, heart worm test, and heart worm prevention…

You will be greeted by the receptionist. They will check you in and get a weight on your pet. An assistant will come to bring your pet to the back. While here your pet will have a yellow neck band and a card on the kennel for identification. Also, any pet dropped off will receive a Cap Star. Cap Star is a flea preventative that starts working quickly and protects your pet for 24 hours. Your pet will be kept in a size appropriate kennel while waiting to be seen. When the veterinarian is ready, your pet will be brought to the treatment area to receive any vaccines or heart worm prevention needed. When the veterinarian is finished you pet will return to the kennel. We will call you to let you know about today’s visit and what time your pet will be ready to go home. Pets are taken out individually to our secure fenced in yards at 8:00, 11:00, and 4:00. They will also be given fresh water. Only pets staying overnight receive food unless otherwise specified by the owner or a veterinarian. When you come to pick up your pet you will need to see the receptionist to make your payment for today’s visit. Then the receptionist will have an assistant bring your pet to the lobby. The assistant will be more than happy to help with taking your pet to the vehicle.

Please make sure ALL pets are on a leash or in a carrier.